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Privacy policy

Last updated: June 14, 2026

Privacy Policy

We take your privacy seriously. This Privacy Policy explains how Forklift King LLC, operating as Forklift King ("we," "us," or "our"), gathers, uses, shares, and safeguards your personal information when you visit our website or place an order. By using our site, you consent to the practices described below.

Information We Collect

To run and improve our services, we collect a few different categories of information:

Personal Information

When you place an order, set up an account, or contact our team, we may collect:

  • Your full name
  • Email address
  • Shipping and mailing address
  • Phone number
  • Billing address

Payment Details

When you check out, your payment information (such as card numbers and billing details) is handled and processed securely by third-party payment providers. Your full card number is never stored on our own servers.

Technical and Browsing Information

As you use our site, certain information may be gathered automatically, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • The pages you view and how long you spend on them
  • The site that referred you to us
  • Device information

How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver your orders
  • Keep you informed about your orders, account, or support requests
  • Improve our website, product range, and overall customer experience
  • Send promotions and marketing messages (you can opt out whenever you like)
  • Detect and prevent fraudulent activity
  • Meet our legal and regulatory obligations

How We Share Your Information

We never sell your personal data — for any reason. We share information with outside parties only in these limited situations:

  • Service Providers: We rely on trusted companies to help us operate, including payment processors, freight and shipping partners, email platforms, and analytics tools. Each receives only the information it needs to perform its specific role.
  • Legal Obligations: We may disclose information when the law requires it — for example, in response to a subpoena or government request — or when doing so is reasonably necessary to protect our rights or the safety of others.
  • Business Transfers: If Forklift King is involved in a merger, acquisition, or sale of assets, your personal information may be included as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, measure site traffic, and tailor content to you. Cookies are small files saved to your device when you visit our site.

The cookies we use fall into a few categories:

  • Functional Cookies: Needed for core features such as your shopping cart and account login.
  • Analytics Cookies: Help us understand how visitors use the site so we can keep improving it.
  • Advertising Cookies: Let us show relevant ads and measure how our marketing campaigns perform.

You can manage or disable cookies through your browser settings. Please note that turning them off may limit some features of the site.

How We Protect Your Information

We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, or loss. These include:

  • SSL encryption wherever personal information is transmitted
  • Payment processing handled by PCI-compliant third-party providers
  • Ongoing system monitoring and periodic security reviews
  • Access to personal data limited to team members who need it for their work

Even with these precautions, no method of transmitting information over the Internet is ever completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to fix information that is inaccurate or out of date.
  • Deletion: Ask us to delete your personal data, subject to any legal obligations we may have to retain it.
  • Opt-Out: Unsubscribe from marketing emails at any time using the link in our messages, or by contacting us directly.
  • Data Portability: Request your data in a common, machine-readable format.

To exercise any of these rights, email us at support@forkliftking.com. For questions about returns or your order, please see our Return & Refund Policy and Shipping Policy.

Children's Privacy

Our website is not directed at anyone under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that a child's information has been collected without proper consent, we will delete it promptly. If you believe a child has shared personal information with us, please let us know at support@forkliftking.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, advances in technology, or new legal requirements. When we do, we'll revise the date shown at the top of this page. We encourage you to check back periodically. Continuing to use our website after an update means you accept the revised policy. If you have any questions about a change, please reach out.

International Visitors

Your personal information may be transferred to, stored in, and processed in countries other than your own, in line with applicable data protection laws. By using our website, you agree to your information being transferred to the United States, where our servers are located.

Contact Us

If you have questions or need help, we're glad to assist. Visit our FAQs page or reach out through our Contact Us page.

Contact Information

Store Name: Forklift King
Address: 5830 E 2nd St, Ste 7000 #22472, Casper, WY 82609, United States
Email: support@forkliftking.com
Number: +1 (307) 441-9566
Hours of Operation: Monday to Friday, 9:00 AM to 5:00 PM (EST)

We aim to respond to all inquiries within 1 to 2 business days.